Monday, July 29, 2024

AI Will Kill The SaaS? Me Thinketh...Maybe?


I was reading this article on Medium and I think there's a lot of validity to it for a number of reasons but first, a snippet from the article:

The beating heart of this software will be AI and LLMs. In some cases, these entire workflows might be automated, where no UI is needed, and AI just navigates a series of API calls to do the job independently.

Don’t believe this is possible today? Here’s an example of how an intern at a YC startup built an AI-powered invoice processing pipeline instead of paying $16K for a SaaS tool. It took him, wait for it… two hours.

But, as the article also goes on to say, customized apps and processes, which are needed for business, and which AI can help create--still doesn't make it a SasS killer.

Why?

Because AI will augment SaaS, and Enterprises will still like SaaS because of software agreements, liability, coding and security resources, et al.--I agree. 

But it will change. It will depend on the company. And I'm not saying it's the right decision. 

AI helps automate tasks. Some of that is custom code and applications and processes. 

If you do business like everyone else does business what then makes you unique?

You have to have some SaaS.

But for customized processes, what makes you standout--you didn't really need SaaS anyway.

So maybe this isn't even a thing?

Hmmm.